Brag & Hayes only ships to the 48 contiguous United States
At Brags & Hayes Inc. we are always here to help and support you if you wish to purchase one of our excellent products for use outside of the United States. For this we have a list of international shipping forwarders that you can hire and that have operations in the seaport of the city of Miami and in the international airport of the city of Miami. If you require help with your international shipments, let us know and we will help you with the hiring of reliable international carriers so that you can have our excellent products in your country at a reasonable cost, we will gladly help you.
In relation to the tax exemption of the state of Florida for export products for use outside the United States, you can send us the supports to process the exemption. If your intention is to export the purchase, contact our customer service department by email: sales@bnhgenerators.com or by phone: +1.954.657.7777 and we will gladly assist you. Identification may be required after placing an international order(a) passport, license and additional documents. To send us the documents safely that allow us to enable it for the tax excence can use the Tax exemption tab in “my account”.
Products used outside the United States may have a different warranty or no warranty and the manufacturer may not be able to supply service under warranty or out of warranty. Manufacturer warranties may be voided when product(s) are shipped outside of the United States. Customers assume all risk of shipping and/or the use of products outside the United States. Brags & Hayes Inc. EXPRESSLY DOES NOT ASSUME ANY LIABILITY nor IS IT RESPONSIBLE FOR ANY WARRANTY CLAIMS FOR PRODUCTS SHIPPED OUTSIDE OF THE UNITED STATES. Determine applicable warranties and servicing before making your purchase.
Hazardous materials (example: batteries) shipped from Brags & Hayes Inc. are packaged to meet regulations for US transport. The customer and exporter shall assume all responsibility and liability for shipping of any hazardous materials outside of the United States regardless of the method of transport (ship, plane or other). The use of any of Brags & Hayes Inc’s information for any means (including transportation outside of the United States) is STRICTLY PROHIBITED AND ILLEGAL.
At the time of the delivery of the customer’s order to any freight forwarder or customer provided shipping address the shipment must be inspected for damage and item count. It is the customers responsibility to inspect the product(s) including removing packaging to identify and potential damage. Shipping packaging must be removed/opened for thorough inspection. Damaged shipments SHOULD NOT be accepted. IN THE EVENT DAMAGED IS ACCEPTED the CUSTOMER ASSUMES SOLE RESPONSIBITY to both make and manage the damage claim with the carrier. Make sure all items are present and accounted for. Missing items should be noted on the delivery receipt. Contact us immediately to report any damaged or missing items and we will promptly ship the necessary replacement items. DO NOT ACCEPT DAMAGED MERCHANDISE. Brags & Hayes Inc. IS NOT RESPONSIBLE OR LIABLE for any damaged or missing items once the delivery receipt is signed without designation. In the event the customer accepts damaged or missing merchandise, the customer assumes ALL RESPONSIBILITY associated with the repair and replacement of damaged or missing merchandise. Occasionally several items will ship shrink wrapped together on one pallet and each will be itemized on the delivery receipt.
Other policies
For all international orders apply all our general shipping policies. Please read it in the following link:
